Coverage limits
Up to USD 3,000 per incident and USD 6,000 per owner account annually. A USD 75 deductible applies.
Pawsio Coverage
Sitter Coverage Agreement
Limited protection for physical injuries to a pet caused by a sitter during a paid Pawsio booking. Coverage is subject to the full rules, limits and exclusions on this page.
Reporting requirements
Report an injury within 24 hours of discovery and provide the required claim documentation within 14 days.
Coverage exclusions
The Guarantee does not cover every medical issue. Illness, chronic conditions and pre-existing problems are excluded. Read the full rules before relying on the Guarantee.
Owner-facing coverage rules
Read the responsibilities, conditions and exclusions that apply to a booking.